Frequently asked questions
What are your delivery options?
Do you offer custom orders?
Yes! Please email email@example.com to get started. Please note that cancellations on custom orders must be made within 48 hours of placement.
What is your return policy?
Returns & exchanges are accepted with prior approval. Please contact firstname.lastname@example.org to initiate this process.
We typically offer returns within 14 days of delivery. Products must be shipped back within 20 days of delivery and be in new/unused condition with original tags attached to be eligible for returns. If the product is not in new/ unused condition, the buyer is responsible for any loss of value. The buyer must pay shipping return costs.
There are no returns on custom, personalized, or sale items.